Support

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121205, Moscow, territory of the Skolkovo Innovation Center, Nobel Street, Building 7, Floor 4

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    Always in working order

    Support Services
    • Consulting the Customer's specialists on installation, configuration or operation of TAFS
    • Free consultation on installing TAFS updates
    • Consulting on any issues related to the operation of TAFS, in the "hotline" mode by phone
    • If necessary, prompt departure of TAFS specialists to the Customer’s territory to resolve urgent operational issues
    • Provision of detailed documentation and instructions for the administrator and user of TAFS
    Maintenance
    • Product Enhancements - Access to the latest product releases and fixes, including code and updated documentation
    • Product Release Announcements - Early notifications of the latest and upcoming releases with upgrade planning recommendations
    • Interacting with customers – sharing best practices and having the opportunity to directly contribute
      product improvement
    • Knowledge Base - contains detailed information on frequently asked questions

    The research is carried out with grant support from the Foundation for Assistance to Innovations

    The activity is carried out with the grant support of the Skolkovo Foundation
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      Contacts

      E-mail: tafs@tafs.pro

      Phone number: +7 991 629 63 94

      Legal address: 121205, Moscow, Nobel st. (Skolkovo Innovation Center territory), bldg. 7, fl. 4, pom. 12

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